FAQ

Loans

• What are the advantages of a collateralized loan?
• What is the margin?
• Are there any required payments?
• How can I request a loan?
• What happens if the value of my collateral changes?
• What does Loan-to-Value or LTV mean?

See all 9 articles

Convert / Trade / Exchange

• How can I cancel a pending limit order?
• How do I place a limit order?
• What cryptocurrencies can I trade in my Quantia account?
• How do I Buy / Sell cryptocurrencies?

Transfers

• How do I make free, instant Internal transfers to another user?

Account Registration

• How to add a beneficiary to my account?
• How can I register my Quantia.io account?
• What is KYC?
• What are the required documents for KYC verification?
• How long does the verification process last?
• Types of accounts

Deposits and Withdrawals

• How do I deposit crypto to my Quantia account?
• What assets does Quantia work with?
• Does Quantia accept fiat deposits?
• What is the minimum account size?
• Can I cancel a digital currency transaction?
• I sent funds to the wrong address

See all 8 articles

Interest Account

• Why do rates keep changing? How are rates determined?
• Does interest compound?
• How Does Quantia make money if there are no fees or costs?
• What are the costs/fees of using Quantia’s interest account?

Security

• How can I reset the two factor authentication (2FA)?
• Is this email really from Quantia?
• How is my data protected?
• How do I protect myself from internet phishing?
• If I detect anything suspicious on my account, where shall I report it?
• Do I need Two-Factor Authentication?

See all 9 articles

About Quantia

• Why Quantia?
• What are the benefits of using Quantia’s services?
• In what countries does Quantia operate?
• What is Quantia?
• Does Quantia work on weekends and holidays?